Privacy Policy

Last updated: April 2026

Who We Are

Washington Celebration of Life is a website operated by Shaun McManus, landlord at The Teal Farm, Washington, Tyne & Wear, NE38. We provide information about wake venue hire and bereavement services at The Teal Farm.

Contact: TealFarm.Washington@phoenixpub.co.uk | 0191 5800637

Information We Collect

We may collect the following types of personal information:

• Contact information — your name, email address, and phone number when you contact us about venue enquiries
• Enquiry details — information about your event, including approximate numbers, dates, and requirements
• Website usage data — anonymised information about how you use this website, collected via Google Analytics
• Cookies — small data files stored on your device (see our Cookie Policy for full details)

How We Use Your Information

We use the information we collect to:

• Respond to venue enquiries and booking requests
• Provide information about our wake and celebration of life services
• Improve our website content and user experience
• Comply with any legal obligations

We do not use your personal information for automated decision-making or profiling.

Affiliate Links and Third-Party Services

This website contains affiliate links to third-party services including funeral plan providers, will writing services, and memorial product suppliers. When you click these links and make a purchase or enquiry, we may receive a commission. This does not affect the price you pay.

When you click an affiliate link and visit a third-party website, that site’s own privacy policy applies. We are not responsible for the privacy practices of third-party websites.

We only recommend services we believe are genuinely useful. Our editorial content is not influenced by affiliate relationships.

Google Analytics

We use Google Analytics to understand how visitors use our website. This service collects anonymised data including pages visited, time spent on the site, and general location (country/region level). This data is processed by Google in accordance with their privacy policy.

Google Analytics uses cookies. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Legal Basis for Processing

Under UK GDPR, we process your personal information on the following legal bases:

• Legitimate interests — responding to your enquiries and improving our website
• Consent — for non-essential cookies where you have given consent via our cookie banner
• Contract — where processing is necessary to fulfil a booking or service agreement

Data Sharing

We do not sell your personal information to third parties. We may share your information with:

• Google — for website analytics (anonymised data only)
• Email service providers — to process and store enquiry emails
• Legal authorities — if required by law

Data Retention

We retain enquiry information for up to 2 years in case of follow-up queries. Website analytics data is retained in accordance with Google Analytics default settings (14 months). You may request deletion of your personal data at any time.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Data portability
• Withdraw consent at any time (where consent is the legal basis)

To exercise any of these rights, please contact us at TealFarm.Washington@phoenixpub.co.uk

Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Our website uses HTTPS encryption. However, no internet transmission is completely secure and we cannot guarantee the absolute security of information transmitted to our website.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We recommend checking this page periodically.

Complaints

If you have concerns about how we handle your personal information, please contact us in the first instance. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.